mobile internet? bener ada penggunanya?

admob data bilang, akses mobile internet (semua site yang berbasis mobile – m.blabla.com, ataupun wap.blabla.com, ataupun www.blabla.com/m) Indonesia nomor 2 setelah peringkat Amerika Serikat.

Baru-baru ini, Opera – perusahaan yang  fokus untuk melakukan pengembangan mobile browser- meluncurkan data mengenai seberapa besar pengguna browser mereka yang berasal dari Indonesia. Cukup konsisten, mereka bilang Indonesia juga nomor 2 untuk traffic browsing menggunakan Opera-mini. Data yang di-release oleh opera-mini saat ini hanyalah data pengguna mobile internet dari Indonesia yang menggunakan Opera-Mini sebagai browser mereka. Bisa dibayangkan, seberapa besar akses GPRS yang sesungguhnya jika digabung dengan data orang-orang yang melakukan akses mobile internet dari default browser handsets mereka.

Masih menurut Opera, rata-rata pengguna mobile internet di Indonesia memakai sekitar 4MB / bulan. Mungkin hal ini karena tarif pemakaian GPRS yang masih cukup tinggi di Indonesia. Karena jika kita bandingkan dengan data yang dikeluarkan oleh pihak lainnya, penggunaan rata-rata mobile internet di Indonesia adalah 20MB / bulan.

Apa artinya? Tergantung dari sudut pandang mana anda berasal.

1. Media : belum khatam kita belajar mengenai digital media di Indonesia melalui media internet, mobile internet bisa dijadikan pilihan karena mempunyai angka penetrasi (dan jumlah absolute) yang jauh lebih tinggi dari Internet di Indonesia. Sebut saja situs-situs mobile internet seperti m.friendster.com, m.yahoo.com, telah mulai memasarkan banner di mobile-site mereka.
2. Brand Owner : salah satu peran dari mobile marketing (yang selama ini cuma dikenal dengan SMS broadcast saja) adalah banner di mobile internet. Kelebihannya, selain bisa mengarahkan pengunjung ke mobile-site dari brand, banner di mobile internet site bisa di program untuk:click-to-call:banner di klik kemudian langsung menyambungkan HP ke nomor yang telah ditentukan, click-to-SMS: banner di klik kemudian langsung membuatkan SMS dengan format yang telah ditentukan sebelumnya ke nomor yang telah ditentukan juga.
3. Mobile Operator: melakukan proposisi yang berbeda selain perang tarif telepon dan SMS
4. Publishers : mulai membuat versi mobile website mereka, untuk memaksimalkan revenue iklan dengan sesuatu yang lebih terukur.
5. Consumers : Bisa menikmati internet dalam skala kecil melalui HP yang sudah support GPRS

Dengan perkembangan industri telekomunikasi saat ini (10 operator telepon nirkabel, HP yang telah support GPRS dengan harga yang murah) hampir dapat dipastikan beberapa tahun ke-depan, banyak orang-orang Indonesia yang mendapatkan pengalaman pertama mereka menyentuh dunia maya melalui layar kecil HP.

WAP site access from Indonesia??? are you kidding me??

Sometime ago, I got that kind of respond every time I plan a WAP site as one of medium to communicate with consumers. I was actually expected that attitude though, as there was no data on GPRS usage in Indonesia.

As I browse around and follow the big buzz of mobile marketing world, I found very useful data from admob.

The data stated, there are more than 1 billion requests for mobile ad from Indonesia. Indonesia is the second biggest after US.

mobile operator

source www.admob.com

source: www.admob.com

Assuming the average of ad is 2 per WAP page, the number of there are 500 million GPRS request originating from Indonesia’s mobile operators on January – September 2008 (around 56 million/month). The declining of GPRS price as part of Indonesia mobile tariff price war, unlimited GPRS access for Blackberry service and browsing via BlackBerry APN, and free GPRS promotion done by Natrindo, contribute the trafic spike on 2008 (1.1 Bio on 2008, 84 Million on 2007).

Nokia’s phones dominates the GPRS traffic by contributing 66.8% from over all GPRS trafic, followed by SonyEricsson (25.3%), Motorola (1.6%), and others (6.3%).

WAP sites, how are they?

Couple of months ago, my friend from mobile ad-server network (Mkhoj – mobile search) came to Jakarta.

They showed a very optimistic view on mobile internet (again, mobile internet I refer to is accessing internet via mobile phone, not using mobile phone as a modem) and stated Indonesia is having the 3rd biggest mobile internet traffic in the world. At first, I didn’t buy their story knowing that GPRS penetration can’t be said successful in Indonesia. Even, one of the operators said that they still have lots of idle bandwidth for mobile internet.

They invited me again on their second visit (yes, my 1st meeting with them is actually also their 1st visit to Indonesia) with a better preparation and present me with the same story on how they really optimist on mobile internet in Indonesia and how it will bring benefit to advertisers.

Finally, I challenged them with one of .juicer’s lab product; a news aggregator mobile portal rangkum . They gave me some impressions to play and giving me a chance to know how this ad-server work.

Long story short, I created a mobile internet ad that linked to http://m.rangkum.com and ask my colleague to perform a daily checking on its performance.

In 3 days, I see a traffic jump from mobile internet sites (hey…. they do exist and have traffic!!). Total visits to rangkum mobile sites increase by 60% with more than extra 1000 page views per day. Not to mention,these traffic came from Indonesia as I set my ad can only be seen by WAP traffic from mobile operators in Indonesia. Although most of WAP sites that gave me traffic were adult mobile sites, I believe with all giants dotcom companies (friendster, facebook, yahoo) also extend their access by creating a mobile site version, we can see more and more traffic come from these sites and generate even more interesting mobile marketing industry in Indonesia.

With this small yet productive case study, we try to sell this concept to some of advertisers.

sharing….

It’s been a while… well.. a century since my last blog. Lots of things happened; google launch chrome (unfortunately only for Windows version… *please launch MacOS version too……*), RIM launch more aggressive BlackBerry line up products, apple launch 3G phones, new ipod touch, and my (recently officially) favorite gadget in 2008, new macbook, last but not least; monetary crisis *phew*

There must be lots of articles on net that discuss about all hot stuffs above (I wrote those ‘keywords’ so in order to make my blog appear in internet search… *grind*).

What I really want to talk about is what happened to me just now; one of our creative person challenged me to give him reasons why he should also share his intellectual properties on net.

Sharing will be the simplest answer to that challenge. Sharing make our brain work better in a way that it will force us to package our ideas into something that can be understood. I also believe it will make us smarter because we have unlimited opportunities to have devil’s advocates from other people on net.

Idea is not unique. it never will be.

digital media dan pemilu 2009

Mid 2007 – 2008 digital media di Indonesia hampir bisa diumpamakan layaknya sebuah keranda. Ketika dibicarakan dan dibuat beramai-ramai; namun tidak ada satupun orang yang mau masuk duluan.

Sepertinya semua akan berbeda di tahun 2009. Pemilu dengan 33 partai akan bergulir; bisa dibayangkan berapa besar keuntungan media konvensional dengan adanya even ini. Saya bukan seorang ahli media, tapi berdasarkan logika harga media placement akan meningkat tajam berdasarkan suppy-demand ratio.

Apa dampaknya terhadap strategi komunikasi produk-produk komersial dengan peningkatan harga ini?

Satu hal yang pasti, mereka tidak akan berhenti melakukan komunikasi; hanya cara dan pemilihan media yang harus lebih di teliti mengingat harga yang meningkat tajam.

Media Digital (internet maupun hp -atau biasa disebut mobile marketing); akan menjadi pilihan yang cukup bijaksana; mengapa?

berikut logika saya;

1. partai akan mencari suara terbanyak; apapun usaha komunikasinya, tujuannya hanya 1: DUKUNGAN
2. Massa terbanyak ada di ‘bottom of pyramid’ dimana media yang dapat dengan mudah mereka jangkau adalah konvensional media
3. berperang dengan ramai-nya pesan-pesan politik yang akan bergulir, akan bias dan tidak efektif
4. digital media, akan sangat sedikit dilirik oleh partai karena kurang memberikan nilai lebih kecuali image dari partai tersebut. Sementara seperti yang saya ungkapkan di point pertama;yang mereka butuhkan adalah orang memilih dan mencoblos gambar partai mereka diantara 32 partai lainnya

Dengan logika sederhana diatas; cukup bijaksana produk komersil memulai langkah mereka ke dunia digital. Karena akan menjadi sangat masuk akal baik dari sisi matematis maupun budget, untuk mengalihkan lebih banyak budget media ke media digital di tahun 2009, khususnya untuk product untuk SES AB&C+

Saatnya mereka bisa berkonsentrasi untuk melakukan ‘keterlibatan’ (engagement) customer terhadap produk-produk mereka, melalui media digital. Entah itu adalah untuk melakukan viral, memulai melakukan persuasive technology melalui media internet dan mobile, sampai memulai cita-cita mereka untuk membuat digital campaign yang terintegrasi baik dari sisi channel (mobile dan internet) maupun eksekusi.

today’s theme…

I was stumbling around the web and found this quote;

“Work like you don’t need money,
Love like you’ve never been hurt,
And dance like no one’s watching.”

-crystal boyd-

very inspiring quotes during my busy day and remind me to keep my passion, and love it like I never fail

Firefox 3 Download day; internet community marketing

Unlike their regular updates or new releases of internet browsers, firefox on its Firefox 3 try to approach and create a buzz among internet users.

They create a virtual event called Firefox 3 Download Day 2008 that will be started on June 17th.

Firefox; an opensource based internet browser is the 2nd most popular internet browser after MS IE. They have users communities and developer communities that can be enabled as their product ambassadors and willing to do so.

Some of it users know why they choose firefox instead of their regular browsers but most of them didn’t know why they need to use Firefox instead of other browsers. Most of these users use Firefox because their friends told them to, regardless the fact that there are other better (technically) browsers.

Their strength in product quality + users and developers communities = Firefox 3 download day

let see, whether they can set a new record on their download day; but definitely from marketing point of view -that defined by a technology guy :p- what they’ve done so far can be categorized as what Seth Godin said a ‘purple cow’

~post written on firefox 3 rc 3

innovate or re-invent?

Sometime it is hard for me to differentiate between innovate or re-invent or copycat especially when it come to creative idea in global space like internet or mobile internet.

For example, we create a ‘google/yahoo-news-like’ portal that specified for local news contents http://rangkum.com

The idea was discussed during lunch time with my ‘love-to-parse’ working buddy; Azis. We were discussing why google/yahoo seem not too bother with content localization especially to Bahasa Indonesia. Our discussion then become more specifically to news product and how we need to open more than one tab / windows just to cover all local news in Bahasa.

I believe many commuters don’t really have time to read newspaper or read internet news in their office. From our point of view, news will have meaning to the readers if only they really interesting after read its headline.

Then, with respect to Google and Yahoo!; we create rangkum.com . A news portal that gather local news sites in Bahasa Indonesia.

Do we violate intellectual property? off course no We honor them, that’s why we just take the headlines and some sentences of the news in order to update our readers to hot topics about Indonesia. If they interested to read more about the news, they can click a link then it will redirect them to the source of content owner sites.

Although we still on progress on do the web-semantic thing in our rangkum.com-beta portal and enhance it with more personalize functionality, we got positive feedback from our friends. I really hope our work can be useful to others too.

digital media; NOW and FOREVER media

Went to Asia Pacific Media Forum last week was a very meaningful experience for me as a new player in the industry. I believe not only me that got this kind of reactions; most of the people I talked to have the same impressions.

Changes are happening in media industry; from its medium to business model, from creative idea to executions. It all happened as a result of consumer evolution which change people from viewers to collaborators, from passive to interactive, from general to personal, and from primetime to my time. On 1965, it only take 3 TV commercial spots in order to reach 80% of woman aged 18-49 in US; today, the same effect will take 97 TV commercial spots with the same durations.

How can you talk your target that browse internet while watch TV, listening music using earphones, and checking their mobile phone every once in a while to text their friends?

Increasing TV placement budget will only make TV stations richer without any additional value to the brand.

Early age of Digital Media

Not a rocket science that alternative media is needed. Some of brands then look at digital media as one of their ‘complementary’ channel to support traditional media. When Internet users penetration boom in US, Europe, and Japan, some other countries -not necessarily has the same penetration rate – join the web portal band-wagon and create ad-hoc product websites that usually will disappear after a while.

There is no strategy, measurement, or even business model to capitalize digital media. Everybody build it for hygiene factor only, so they will have a temporary presence in digital world.

New Era of Digital Media

As the industry grow; strategy, measurement, and business model become more clear -although some redudancy on its measurement until now- media agencies not only talk about presence in Internet world, they also talk about how to take advantages on its technology superiority.

People start to talk about engagement time rather than just visitors per day, analyze traffic sources rather than only know how many hits they got per day, and in race to become the most search engine friendly websites.

Website that well known as ‘new media’ become now media. Brands are in the race of viral marketing on Internet business and create variants of websites and enhance it functionality from brochure sites into user generating contents websites.

Mobile Media

More than 30% of penetration and innovative mobile devices create another space of media to be explored. Unlike the beginning of internet media, on mobile media agencies did more proper research and create some of industry ecosystem proposals.

Unlike internet media, mobile media born in a more complex business model because it involving more parties in the picture that I don’t think are in the same page as innovative marketers and technology innovators.

Its nature as a paid media and involving multi-billion investments, network operators are calculating very carefully mobile media business potentials and risks.

Where’s Indonesia in digital media evolution?

One thing that unfortunately not being discussed in depth is digital media in emerging market like Indonesia, where technology infrastructures can’t be as advance as developed countries. Some of things hard -or impossible- to be happened in emerging market countries.

So let me share my personal view on it;

• Contents; localization will become important task to be done. There maybe less than 10% people that can understand English in Indonesia
• Infrastructure; Indonesia internet penetration will be growing faster on wireless based technology
• Will Internet ever go faster than Mobile? From my personal view, I don’t think Internet penetration will be higher than mobile penetration, but mobile internet (mobile sites that accessed through mobile phones) penetration might be. Indonesia -if I may say- culture, will definitely drive people to buy mobile phone than a computer when they have to choose between those two sophisticated devices. Because mobile phone can be carried and somehow show status symbol.
• Which media has the highest index? Quantitatively, TV off course still the biggest coverage media , but according to media research, mobile and internet has the biggest qualitative points compared to TV
• Intelectual property; there are still no clear regulation on intellectual properties in Indonesia

If I want to promote my brand in Indonesia, which digital media should I choose?

Once again, in my personal view; still internet will the best digital media to penetrate Indonesia’s market with some tweaking on user-interface and development. Mobile on the other hand, can be used as an additional channel to create 360 degree presence on digital media and creating integrated digital media campaign.

By really considering some of points mentioned above, I think in Indonesia digital media is not only now media, it become now and forever media.

be the talk of town!

a short video from marketing guru himself in a TED conference that shows a receipt how you can sell your product more. How you should make your product have OTAKU (a japan word for people who obsessed fan of something), because OTAKU(s) will talk about your product, write about it, discuss it, and become your free-sales promotion people.

People don’t trust strangers (that’s what our mom always said anyway since we were a kid), but they will listen to their friends, they will listen to other people experience, they will listen to people that -they thought- independent.

I’ll take blackberry community in Indonesia called id-blackberry. Couple of years ago, one of the mobile carriers start blackberry service for public in Indonesia. They never heavily advertise it, but they successfully having more than thousands of people using the service. They create a community that consist of blackberry OTAKUs in Indonesia (well they also happened to be gadgets OTAKU – gadgets freaks). Blackberry never have any advertisement, mobile carrier who has the service also never advertise as heavy as their core product for this service. Blackberry OTAKUs do that job. They spread the news – and sometime very persistent – in order to influence people to use blackberry. From its superiority of compression and push technology, to their ease of use of messaging service such as blackberry messenger that can be a cheap way to exchange text based communication.

These blackberry OTAKUs willing to spend more money to enhance the look, performance, and have more than 1 BB devices. People start to know about it, these OTAKUs become their gurus in blackberry, their mailing list become one of the most active mailing list in Indonesia (i wonder why… :p).

Mobile carriers never spend their money to make a TV ads about this product, but BB subscribers increase in a speed that beyond their spending on ads.

These OTAKUs gathers, spreads the news, and persistently insist other to use BB without getting paid (beautiful isn’t it?). Now, mobile carriers start to do package deal for blackberry service; thanks to Indonesian BB OTAKUs!

Why they become BB OTAKUs?

1. some of them are already gadget freak, so they’re reason; they love its technology. Compression, push e-mail, and always connect – Great Product! (for these OTAKUs)
2. It’s (originally) design for corporate, but BlackBerry differentiate these product for retail to aim these technology OTAKUs. – Segmented
3. It keep enhancing its product from only a push mail service with great compression with GPS, camera, and create strategic partnership with software companies and internet service providers (facebook, google, yahoo, etc) – Strategic Partnership, expand OTAKUs from email OTAKUs to internet OTAKUs
4. The way it communicated -because it’s very segmented- made people talk about this product, create a buzz in OTAKUs world, and then spread widely in internet forums, mailing list, and word of mouth. – Be THE TOPIC

I think ( from a technologist that pretend to know a marketing world mind :p ) that’s what Seth mean. We need to make a product that not only aim for biggest chunk of customers, we need to make a product that segmented but have an impact to biggest chunk of customers by word of mouth.

Because these OTAKUs are willing to talk about your product, review it, and persistently insist people to understand its value if it worth.